Resources
Guides for getting orders out faster.
Plain-spoken walkthroughs for the people who run the clinic: how to cut order time, keep approvals defensible, and connect what you already use. No fluff, real numbers.
Launch
How to Launch a Telehealth Business in 2026: The Operator's Build vs. Buy Playbook
The operator's build vs. buy playbook for launching a telehealth or DTC Rx brand in 2026 — entity, LegitScript, provider model, pharmacy access, and the system-of-record decision.
Read guide →Compliance
Can I Prescribe Compounded Testosterone via Telehealth?
Testosterone is where compounding, controlled-substance law, and telehealth flexibilities intersect. The short answer is yes — but TRT is the category where getting the compliance details right actually matters, because it is a scheduled drug.
Read guide →Fulfillment
Do I Need to Own a Pharmacy to Run a Compounding Telehealth Clinic?
One of the most common misconceptions among first-time operators is that a compounding telehealth clinic means owning a pharmacy. It almost never does. Here is the division of labor that lets you run the clinic while a licensed pharmacy does the compounding.
Read guide →Own Your Stack
How Do I Avoid Platform Lock-In With a Telehealth SaaS Provider?
Lock-in is not an accident — it is a business model. The way you avoid it is to make ownership a condition of the contract before you sign, not a fight you have when you want to leave. Here is the checklist.
Read guide →Growth
Which Telehealth Categories Have the Best Margins Beyond GLP-1?
With large-scale compounded GLP-1 winding down, the question every operator is asking is where the durable margin is next. Here is how the leading categories compare on retention, protocol simplicity, and regulatory exposure.
Read guide →Compliance
Do I Need LegitScript Certification to Run a Telehealth Clinic?
LegitScript trips up a lot of first-time operators because the answer is 'it depends on what you mean by run.' You can operate without it. You cannot run paid acquisition without it. Here is the distinction that matters.
Read guide →Changelog
What shipped lately.
We move in small, dull-on-purpose increments so nothing breaks under your orders. Here are the last few.
- JUN 26 2026
Connected-data intake (early access)
Pipe orders straight from a connected EMR. No more re-typing.
- JUN 12 2026
One-tap approval on mobile
Providers can review and approve orders from their phone.
- MAY 30 2026
Tracking webhooks
Ship status flows back to your store the moment the pharmacy updates it.
For builders
MCP docs
Make neolife reachable by an agent. Tool definitions, auth, and the order schema for working against the rail directly.
Read the docs →For compliance
Security & privacy
How we handle protected health information, what our BAA covers, and the controls that sit around every order.
Review security →Want to see it on your own orders?
We will walk one of your real workflows through capture, approval, and ship. No deck, no rip-and-replace.