Resources
Guides for getting orders out faster.
Plain-spoken walkthroughs for the people who run the clinic: how to cut order time, keep approvals defensible, and connect what you already use. No fluff, real numbers.
Launch
How to Launch a Telehealth Business in 2026: The Operator's Build vs. Buy Playbook
The operator's build vs. buy playbook for launching a telehealth or DTC Rx brand in 2026 — entity, LegitScript, provider model, pharmacy access, and the system-of-record decision.
Read guide →Own Your Stack
neolife vs OpenLoop: Order Rail vs Provider Network
OpenLoop is a provider network and clinical workflow platform. neolife is the fulfillment rail from storefront to pharmacy. They solve different layers of the telehealth stack.
Read guide →Compliance
California's New Nonresident Pharmacy Rule Took Effect July 1: What It Means for Telehealth Operators Shipping Into California
AB 1503 binds the pharmacy, not the clinic, but the clinic is the one whose California orders stop moving if its fulfillment partner did not get a California-licensed pharmacist-in-charge in place.
Read guide →Fulfillment
How to Find and Sign a Compounding Pharmacy Partner as a Telehealth Startup
The procurement mechanics of a compounding pharmacy deal: how you get introduced, what the pharmacy checks about you, what the fee structure has to look like to survive review, and which clauses decide whether you can ever leave.
Read guide →Growth
Recurring Revenue for Compounding Telehealth Clinics: The Auto-Refill Engine
Recurring revenue in a compounding clinic is not a pricing trick — it is an operational engine. Here is how the auto-refill loop actually works, and how to keep it compliant.
Read guide →Own Your Stack
neolife vs SteadyMD: Order Rail vs Provider Staffing
SteadyMD is a clinician-staffing platform; neolife is the fulfillment rail. They solve different parts of the telehealth stack and are often complementary.
Read guide →Changelog
What shipped lately.
We move in small, dull-on-purpose increments so nothing breaks under your orders. Here are the last few.
- JUN 26 2026
Connected-data intake (early access)
Pipe orders straight from a connected EMR. No more re-typing.
- JUN 12 2026
One-tap approval on mobile
Providers can review and approve orders from their phone.
- MAY 30 2026
Tracking webhooks
Ship status flows back to your store the moment the pharmacy updates it.
For builders
MCP docs
Make neolife reachable by an agent. Tool definitions, auth, and the order schema for working against the rail directly.
Read the docs →For compliance
Security & privacy
How we handle protected health information, what our BAA covers, and the controls that sit around every order.
Review security →Want to see it on your own orders?
We will walk one of your real workflows through capture, approval, and ship. No deck, no rip-and-replace.